Emotional Intelligence

The new measure of emotional intelligence focusses on personal qualities such as: initiative, empathy, adaptability and persuasiveness and are some of the key ingredients for excellence in leadership. Understanding these key ingredients and increasing them can help to enhance personal effectiveness.

Emotional Intelligence has 5 elements:

Motivation
Self-awareness
Self-regulation
Empathy
Social Skills

Whilst using Emotional Intelligence can improve effectiveness in:

Communication
Influence
Relationship Management
Solving Problems
Managing Change

Emotional Intelligence can be defined as:

The ability to understand the needs and feelings of oneself and others
Manage one's own emotions
respond to others in appropriate ways

The Thomas International Emotional Intelligence Questionnaire (EIQ) measures our understanding of ourselves and of other people, and our ability to use this knowledge to achieve our goals. The EIQ compares your scores to the responses of a UK representative UK population sample and reports under four broad factors and fifteen more focussed facets. When these competences are used to underpin leadership development they provide leaders & managers with the very best opportunity to increase their effectiveness.

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Occupational Psychology

Emotional Intelligence